je771's Privacy Policy — Your Data, Our Responsibility
How your personal information is collected, where it is used, and how it is kept secure — everything is explained here in full transparency.
Introduction to This Policy
This Privacy Policy ("Policy") applies to all users of the je771 platform. When you use je771's website, services, or any associated digital channel, you are considered to have accepted the terms of this Policy.
We believe every user should have control over their own information. With that goal in mind, je771 always operates with transparency — you will be fully informed about what data we collect, why we collect it, and how we keep it secure.
This Policy may be updated from time to time. Any changes will be published on this page, and users will be notified of significant changes. We recommend reviewing this Policy regularly.
What Information We Collect
To ensure a safe and smooth service on the je771 platform, we collect the following types of information:
Identity Information
This includes information you provide when registering an account. It covers:
- Full name
- Date of birth (for age verification)
- Email address
- Mobile number
- Residential address
Financial Transaction Information
Payment-related information is securely processed when you make a deposit or withdrawal. This includes:
- Payment method type (bKash, Nagad, Rocket, or bank transfer)
- Transaction amount and time
- Account number or mobile wallet ID
- Transaction reference number
Technical Information
Information collected automatically from your device and browser:
- IP address
- Browser type and version
- Operating system
- Device identifier
- Login time and session information
- Data obtained from cookies and tracking technologies
Gaming Activity Information
Information related to your history of using the platform, including:
- Record of games played
- Betting history and amounts
- Win and loss information
- Bonus usage details
- Favourite games and categories
Purpose of Data Use
je771 uses collected information only for specific and legitimate purposes. Your information is needed for the following reasons:
Account Management & Verification
Identity information is used to create, manage, and secure your account. Age verification and identity confirmation are part of this process. This is essential for ensuring responsible gaming.
Financial Transaction Processing
Payment information is essential for completing deposits and withdrawals correctly via bKash, Nagad, Rocket, or bank transfer. je771 securely records every transaction, including the ৳200 minimum deposit and ৳800 minimum withdrawal.
Support & Customer Service
To provide you with effective assistance through 24/7 live chat and email support, our support team may view your account and transaction information. This information is used solely to resolve your issues.
Security & Fraud Prevention
Technical information is used to detect suspicious activity. Analysing this data is necessary to prevent unauthorised access, fraud, and money laundering.
Service Improvement & Personalisation
je771 analyses your gaming preferences to improve your experience. By knowing which games or categories you prefer, we can make relevant offers and recommendations.
Promotional Communications
With your consent, je771 may notify you about bonus offers, promotions, and important updates via email or message. You may request to stop receiving these communications at any time.
Sharing Information with Third Parties
je771 never sells your personal information to third parties or shares it for advertising purposes. However, information may be shared in the following limited circumstances:
- Payment Processing Partners: bKash, Nagad, Rocket, and bank transfer service providers receive only the information necessary to complete transactions.
- Technology Providers: Technology partners engaged to operate the platform work under strict confidentiality agreements.
- Legal Obligations: Information may be disclosed to comply with valid orders from a court or competent authority.
- Fraud Prevention: Information may be shared with relevant authorities in investigations into money laundering or fraud.
- Business Restructuring: In the event of a merger or acquisition, the new entity will be bound by the same privacy commitments.
Cookies & Tracking Technologies
je771 uses cookies and similar technologies to keep the website running smoothly.
Essential Cookies
These cookies are necessary for the core functionality of the website. They are used to maintain login sessions, manage security tokens, and save language preferences. Without these cookies, the site cannot function properly.
Performance Cookies
These help analyse which pages users visit most and where errors occur. This information is used to improve site performance — no personal information is collected.
Functionality Cookies
These cookies help remember your preferences. For example, your favourite game category, display settings, and account preferences are saved to ensure a personalised experience.
Cookie Control
You can disable cookies at any time from your browser settings. However, disabling essential cookies may affect some site functionality. The support team is available to help with cookie management.
Data Security Measures
Technical Security Layers
je771 uses industry-standard security technology to protect your personal and financial information:
- SSL/TLS Encryption: All data exchanged between the website and server is transmitted through encrypted channels.
- Data Encryption: Stored sensitive information is kept secure using high-grade encryption methods.
- Access Control: Only authorised personnel have access to the information they need.
- Regular Security Reviews: Regular audits are conducted to identify and address system vulnerabilities.
- Two-Step Verification: Two-step verification is available as an additional security layer for your account.
Organisational Security
Alongside technology, je771 also ensures data security at an organisational level:
- Regular security training for staff
- Data minimisation policy — no more information is collected than necessary
- Defined data retention periods and a process for secure deletion once those periods end
- Rapid response plan for security incidents
Your Data Rights
Every user of je771 has the following rights regarding their own information:
Right to Access
You may request a copy of your personal information stored with je771 at any time. We will provide it within a reasonable timeframe.
Right to Rectification
You have the right to request correction of any inaccuracies in your stored information. The information will be updated after the necessary verification.
Right to Erasure
In certain circumstances, you may request that your personal information be deleted. However, some information may be retained for a specified period if there are legal or financial obligations that require it.
Right to Object to Processing
You have the right to object to your information being used for marketing purposes. Upon receiving this request, we will immediately stop the relevant processing.
Right to Data Portability
You have the right to receive your information in a structured, commonly used, and machine-readable format that can be transferred to another service.
Right to Restrict Processing
In certain circumstances, you may request that processing of your information be restricted. During this time, the information will be stored but not processed further.
Data Retention Period
je771 retains your personal information only for as long as necessary. Retention periods may vary depending on the type of information:
- Account Information: Retained while the account is active and, after closure, for a specified period as required by law.
- Financial Transaction Information: Retention for a defined period is mandatory in compliance with financial regulations.
- Communication Records: Support tickets and chat history are retained for a limited period to maintain the quality of customer service.
- Technical Logs: Logs are retained for the period necessary for security review purposes.
Once the retention period ends, information is securely deleted or anonymised so that individuals can no longer be identified.
Protection of Minors' Data
je771 is a responsible gaming platform that provides services only to persons aged 21 and above. We do not knowingly collect personal information from any minor.
- Age verification during registration is mandatory.
- If a user is found to be under 21 years of age, the account will be immediately closed and the associated information will be deleted.
- If a parent or guardian believes their minor child has registered on this platform, please contact [email protected] immediately.
Changes & Updates to the Policy
je771 reserves the right to amend or update this Privacy Policy from time to time. Reasons for changes may include:
- Changes to applicable laws or regulations
- Introduction of new technology or services
- Changes in business operations
- User feedback and suggestions
For any significant changes, we will post a notice on the website and, where necessary, notify registered email addresses. Continued use of the platform after changes take effect will be considered acceptance of the updated policy. Please visit this page regularly.
Have any questions about privacy?
Our 24/7 support team is ready to assist you in both Bengali and English.
Contact us via Live ChatEmail: [email protected]